Return and exchange of goods
1.1. The sold goods are exchanged and returned in accordance with the 2012 regulation of the Minister of Economy. March 15 by order no. 4-243 “Regarding the approval of the rules for the return and exchange of items” by the approved rules for the return and exchange of items.
2.1. To return the item(s) 1.1. In the cases indicated in the clause of the rules, the Buyer must fill out the goods return document in a free form and submit it together with the returned product(s).
3.1. In clause 1.1 of the rules. The Buyer can use the provided right within 14 (fourteen) working days from the day of delivery of the goods to him, informing the Seller about it.
4.1. When returning goods to the buyer, it is necessary to comply with the following conditions:
4.1.1. the returned item must be in its original, neat packaging;
4.1.2. the product must be undamaged by the Buyer;
4.1.3. the product must not have lost its commercial appearance (label intact, protective film not torn off, etc.) (this clause does not apply in the case of returning a defective or damaged product during transportation).